Shipping Policy

When Will My Order Be Processed?

Your order is handled and shipped from South-Eastern Metropolitan Melbourne, Victoria, Australia. Delivery times depend on location, stock availability, number of drivers, current time, and local traffic conditions. Please allow extra time during peak times like Friday, Saturday, Sunday nights, and holidays. We process orders Monday through Friday, with the aim of handling them within 10-30 minutes. If you live outside South East Melbourne, please expect a different delivery time from the assigned driver. Rest assured, we strive to ensure your order is processed and delivered as quickly as possible.

How Long Will It Take to Receive My Order?

Once you place your order, a NOSBOSS team member will contact you with an estimated arrival time. The driver will update you based on your location. If you do not receive updates, please get in touch with us on Instagram @nosb0ss, via our contact number on our website, or through our live chat.

Will I Be Charged with Customs and Taxes?

Prices displayed on our site are tax-free in Australian Dollars. However, you may need to pay duties and taxes upon receiving your order. Your local customs office determines these charges, which are your responsibility. Import taxes, duties, and related fees may apply once your order arrives at its final destination. We are not responsible for these charges or any delays caused by your country's customs department. For more details, contact your local customs office. If you have any questions or need further assistance, feel free to reach out to us. We're here to help!